FAQs

How much would it be to frame my picture?

Unfortunately, without seeing the item to be framed it is impossible to provide an accurate price. Occasionally, it is possible to provide a very rough estimate based on your measurements but it is still necessary to see the item before we carry out any work and provide you with a final price.

What is your turn around time?

We endeavour to frame items within 2-5 working days depending upon stock levels and time of year. It may even be possible to complete simpler jobs the same day (again dependant upon moulding and mount required). However, we usually allow 1 – 2 weeks, especially if it is necessary to order materials required or it is a busy time of year.

Why has my picture crinkled?

Cockling is usually due to environmental factors, when the atmosphere becomes slightly damper, the paper will expand, as it  absorbs the moisture it hits the side of the frame, can not go any further and cockles. Thin or poor quality paper can also be a factor. This is a problem to do with the item to be framed not the framing itself.
Dry Mounting maybe a solution (a process where the artwork is stuck down onto a piece of board) However, since it is irreversible it should not be used for any valuable items or items that can not be replaced.

How do I prevent my picture from fading?

The best solution is to keep it in a dark place (like a draw), however this is not practical as we would like to view our artwork. The cause of fading is UV light. Conservation glass will reduce this irreversible damage by cutting out most of the UV light.

My picture has brown spots on it can you do anything about them?

Sometimes a picture will have what would appear to be brown stain marks on it, this is called foxing, these are age-related spots and browning seen on paper. Whilst foxed artwork/documents can be repaired, with greater or lesser success, this is a process that is be done by a restorer.

Can I come and see you?

Yes. You are more then welcome to come and look at our range of mouldings and mounts. This is best as we can then discuss your requirements with you and provide you with an accurate quotation. There are very rare occasions when closed. It is therefore suggested that you ring first to make sure we are open and avoid a disappointing journey. Sorry for any inconvenience.

Why do you put a larger border on the bottom of the mount?

Due to Gravity, when the picture is hung, the picture will sit in the bottom of the frame. This creates the illusion that the bottom of the mount is smaller then the sides and top, by adding 5mm or more to the bottom, this is overcome.